Thank you for choosing to visit www.sharpcutblades.com! We take your privacy and security very seriously, so we are committed to protecting your personal information and complying with relevant laws and regulations. This Privacy Policy will help you understand how we collect, use, and protect your personal information, as well as your rights and choices when using this website. Please read this Privacy Policy carefully before using this website.
Information We Collect
We collect the following types of information to provide you with better service:
- Personal information: including your name, email address, contact number, shipping address, billing address, etc. This information is usually collected when you register an account, place an order, subscribe to a newsletter.
- Payment information: including your credit or debit card information, payment method, billing address, etc. All payment information will be processed through a secure payment gateway, and we will not store your payment card details.
- Browsing information: We use Cookies and similar technologies to collect data such as your browser type, IP address, device information, visited pages and time, clicked links, etc., in order to provide a more personalized shopping experience.
- Order information: We will collect information such as the products you purchased, order date, amount, order status, etc. in order to process orders and provide after-sales service.
How we use your information
The information we collect is mainly used for the following purposes:
- Order processing and delivery: ensure that your order is processed accurately and arranged for delivery according to your delivery address.
- Customer support: help you solve problems encountered during the shopping process and provide after-sales support.
- Payment processing: securely process your payment information to ensure the smooth transaction.
- Improve user experience: optimize our website and product recommendations by analyzing your shopping behavior to enhance your user experience.
- Marketing and promotion: with your consent, we will use your email address to send you special offers, new product releases, promotional information, etc. You can choose to unsubscribe at any time.
- Compliance with legal regulations: According to legal requirements, we may need to use your information to comply with legal obligations, resolve disputes or enforce our agreements.
Sharing and Disclosure of Information
We promise not to sell, rent or exchange your personal information. However, we may share your information in the following circumstances:
- Service Providers: In order to process your order, payment or other related services, we may need to share your information with partners or service providers (such as logistics companies, payment processors, etc.). We will ensure that these third parties also comply with strict privacy protection measures.
- Legal Requirements: We may need to disclose your information under legal requirements or legal procedures (such as court subpoenas).
- Business Transfer: In the event of a company merger, acquisition, asset sale, etc., your personal information may be transferred to the new owner or partner.
Information Security
We use appropriate physical, technical and administrative measures to protect your personal information from unauthorized access, disclosure, modification or destruction. Our payment process uses encryption technology to ensure the security of transactions. However, despite our various security measures, no data transmission or storage system is absolutely secure. Therefore, we cannot completely guarantee the security of information.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your computer or device that help us remember your preferences, login information, shopping cart contents, etc. You can disable cookies through your browser settings, but this may affect the functionality of the website you use.
Your rights and choices
Under applicable privacy laws, you have the following rights:
- Access your personal information: You have the right to request a copy of the personal information we hold about you.
- Update or correct information: If you find that the personal information we hold about you is inaccurate, you have the right to ask us to correct or update it.
- Delete your information: In certain circumstances, you have the right to ask us to delete the personal information we hold about you.
- Withdraw consent: If you have agreed to us using your information for certain specific purposes (such as marketing emails), you can withdraw your consent at any time.
- Right to data portability: Within the scope of applicable law, you have the right to request that we provide your data in a structured, commonly used and machine-readable format, or request that we transfer the data directly to another organization.
To exercise the above rights, you can do so by contacting our customer service team.
Privacy of Minors
Our website is not directed to minors under 17, and we do not intentionally collect personal information from minors under 13. If you find that we have accidentally collected information from a minor, please contact us in time and we will take appropriate measures to delete the relevant information.
Third-party links
Our website may contain links to other websites. We have no control over the privacy policies and content of these third-party websites and are not responsible for their privacy practices. We recommend that you read the privacy policies of other websites when you visit them.
Policy Changes
We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on this page and will take effect immediately.
Contact Us
If you have any questions or concerns about our privacy policy, or wish to exercise your rights, please feel free to contact us:
Email:support@sharpcutblades.com